Archives: FAQs

No download is required – you can play our casino game online, safely and securely.

works with the Microsoft Windows Operating Systems Version 2000 and above and Flash version 9 or above. The casino software does not support Windows 9X, 3.XX or Web TV. For optimal results, set your monitor to 1024 X 768 pixels and high color (16 bit) or more.

For information on our cookie usage policies and other privacy information please visit our privacy page.

If you forget your registered email address or no longer have access to it then you will need to contact our Customer Support team to have it reset.

UK and International Gambling law requires that all users are verified before they can withdraw funds from a gambling account. This is primarily to protect against money laundering but also provides a level of protection to the player from people illegally accessing their accounts.

Boku is the largest mobile first, mobile payments network in the world featuring 330+ mobile payment types in 90 countries worldwide. It brings credit-card like simplicity to a world of complex mobile payment acceptance.

SOFORT is primarily offered to the inhabitants of Germany. But don’t worry, We offer players multiple financial services to choose from when playing on . These vary from credit cards to e-wallets and mobile payment solutions. Take a look at our complete list of payment and withdrawal options and their specific terms.

Deposits on have a minimum of $/€/£ 20 and a maximum of $/€/£ 5000. You can play with the amount you’ve deposited. Whether you can pay SOFORT for this amount in multiple terms is something we have no authority over. We advise players to not exceed their budget for gambling.

Transactions with SOFORT on are processed immediately. You will receive your welcome bonus simultaneously when you make your first payment and are ready to play all of our games.